jokijp is committed to protecting your personal information. This policy explains exactly what data we collect, why we collect it, and how we keep it safe.
Last Updated: January 2026A plain-English overview of the core data-protection principles that govern how jokijp handles your information.
All data transmitted between your device and jokijp's servers is protected by 256-bit SSL/TLS encryption. Payment data is processed under PCI-DSS compliant infrastructure, ensuring your financial details are never exposed in transit.
jokijp does not sell, rent, or trade your personal information to unaffiliated third parties for marketing purposes. Data shared with service partners is strictly limited to what is necessary for Platform operations.
You have the right to access, correct, or request deletion of your personal data at any time. jokijp provides clear processes for exercising these rights, as detailed in Section 9 of this policy.
We collect only the personal data that is strictly necessary to deliver our services, verify your identity, process transactions, and comply with international AML and KYC obligations. We do not collect data beyond these defined purposes.
Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Transaction records are retained for a minimum of five years to meet regulatory requirements.
In the unlikely event of a data breach that poses a risk to your rights, jokijp will notify affected Players promptly and take immediate remedial action. We maintain a dedicated security incident response team on standby at all times.
jokijp ("we", "us", "our") operates the online gaming platform accessible at https://jokijp.cam (the "Platform"). We are committed to protecting the privacy and personal data of all individuals who interact with our Platform, including registered Players, visitors, and prospective customers.
This Privacy Policy ("Policy") describes how jokijp collects, uses, stores, shares, and protects personal data in connection with your use of the Platform. It also explains the rights available to you regarding your personal information and how you may exercise those rights.
This Policy should be read in conjunction with jokijp's Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference. By accessing the Platform or creating a Player Account, you acknowledge that you have read, understood, and agreed to this Policy in full.
Scope: This Policy applies to all personal data processed by jokijp in connection with the Platform, including data collected online, through customer support interactions, and through identity verification processes. It applies to all Players regardless of geographic location, with particular reference to players accessing the Platform from Indonesia.
Throughout this Policy, the following terms carry the meanings set out below:
jokijp collects the following categories of Personal Data, depending on the nature of your interaction with the Platform:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, nationality, KTP / passport / SIM number | Account registration & KYC verification |
| Contact Data | Email address, mobile phone number, residential address (city, province, postal code) | Account registration & profile updates |
| Financial Data | Bank account name & number (BCA, BRI, BNI, Mandiri, etc.), e-wallet ID (OVO, DANA, GoPay, ShopeePay, LinkAja), transaction history | Deposit & withdrawal processing |
| Technical Data | IP address, device type, browser type & version, operating system, screen resolution, session timestamps | Automatically on Platform access |
| Usage Data | Pages visited, games played, bet history, session duration, click-path data, search queries | Automatically during Platform use |
| Communications Data | Live chat transcripts, email correspondence, support ticket content, WhatsApp messages sent to support | Customer support interactions |
| Verification Documents | Scans or photographs of KTP, passport, SIM, utility bill , bank statement | KYC verification process |
| Marketing Preferences | Communication opt-in/opt-out status, preferred contact channel, promotional interaction history | Account settings & marketing interactions |
Note on Sensitive Data: Government-issued identification numbers (such as your KTP number) and financial account details are treated as Sensitive Data. Access to these records is strictly restricted to authorised personnel involved in KYC review, fraud prevention, and regulatory compliance functions.
jokijp collects Personal Data through the following methods:
Data you provide directly when you register a Player Account, complete KYC verification, make a deposit or withdrawal request, contact customer support, respond to surveys or promotions, or update your account profile settings.
Data collected automatically as you navigate the Platform, including through cookies, web beacons, pixel tags, and similar tracking technologies. This includes your IP address, device identifiers, browser attributes, and interaction logs. Please refer to Section 12 of this Policy for full details on our use of cookies and tracking technologies.
We may receive data about you from third-party sources in the following circumstances:
jokijp processes your Personal Data for the following defined purposes:
jokijp processes Personal Data on the following legal bases:
Processing that is necessary to perform our contract with you (the Terms & Conditions), including account management, payment processing, game delivery, and customer support. Without this data, we cannot provide the services you have registered for.
Processing required to comply with applicable laws and regulations, including KYC identity verification, AML transaction monitoring, record-keeping obligations, and responding to lawful requests from regulatory or law-enforcement authorities.
Processing carried out in pursuit of jokijp's legitimate business interests, provided those interests do not override your fundamental rights and freedoms. This includes fraud detection, platform security, network integrity monitoring, and aggregated analytics for service improvement.
Processing based on your freely given, specific, and informed consent, particularly in relation to marketing communications and non-essential cookies. Where processing is based on consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.
jokijp does not sell your Personal Data. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data-protection safeguards:
Third-party companies engaged by jokijp to support Platform operations, including:
All service providers are bound by written data-processing agreements that restrict their use of your data to the specific services they provide to jokijp.
jokijp may disclose Personal Data to competent regulatory bodies, licensing authorities, or law-enforcement agencies where required to do so by applicable law, court order, or regulatory direction. We will notify affected Players of such disclosure where we are legally permitted to do so.
In the event of a merger, acquisition, restructuring, or sale of all or part of jokijp's business assets, your Personal Data may be transferred to the successor entity. We will provide reasonable notice before your data becomes subject to a materially different privacy policy.
Our Commitment: jokijp will never share your Personal Data with unaffiliated third parties for their independent marketing purposes. Any sharing beyond the categories described above requires your explicit prior consent.
jokijp's servers and some of our service providers are located outside Indonesia. As a result, your Personal Data may be transferred to and processed in countries other than your country of residence. These countries may have data-protection laws that differ from those applicable in Indonesia.
Where Personal Data is transferred internationally, jokijp implements appropriate safeguards to ensure that your data receives a level of protection consistent with the standards set out in this Policy. These safeguards include:
By using the Platform, you acknowledge and consent to the transfer of your Personal Data to jokijp's servers and authorised service providers in other jurisdictions, subject to the safeguards described in this section.
Subject to applicable law and certain limitations, you have the following rights with respect to your Personal Data held by jokijp:
Request a copy of the Personal Data jokijp holds about you and information on how it is being processed.
Request correction of any inaccurate or incomplete Personal Data held in your Player Account.
Request deletion of your Personal Data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
Request that jokijp temporarily suspends processing of your data while a rectification or objection request is being evaluated.
Receive your Personal Data in a structured, commonly used, machine-readable format and transmit it to another controller where technically feasible.
Object to processing of your Personal Data carried out on the basis of legitimate interests, including profiling for direct marketing purposes.
Withdraw consent for marketing communications or non-essential cookies at any time, without affecting any prior lawful processing.
Lodge a complaint with the competent data-protection authority in your jurisdiction if you believe your rights have been infringed.
To exercise any of the above rights, please contact our Data Protection team at [email protected] with the subject line "Data Rights Request". We will respond within thirty (30) calendar days of receiving a valid request. We may require you to verify your identity before processing your request.
jokijp retains Personal Data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulatory obligations. The following indicative retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Player Account & Identity Data | Duration of account + 5 years post-closure | AML regulatory obligation |
| Financial Transaction Records | Minimum 5 years from transaction date | AML & financial record-keeping requirements |
| KYC Verification Documents | Duration of account + 5 years post-closure | AML regulatory obligation |
| Customer Support Communications | 3 years from last interaction | Legitimate interest (dispute resolution) |
| Marketing Preference Data | Until consent is withdrawn + 1 year | Consent |
| Technical & Usage Logs | 13 months from collection | Legitimate interest (security & analytics) |
| Self-Exclusion Records | Duration of exclusion + 5 years | Responsible gaming obligation |
Upon expiry of the applicable retention period, Personal Data is securely deleted or anonymised in accordance with jokijp's data-disposal procedures.
jokijp implements a comprehensive set of technical and organisational security measures designed to protect your Personal Data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include:
Your Responsibility: No security system is impenetrable. You are responsible for maintaining the confidentiality of your Player Account login credentials. jokijp will never ask for your password via email, live chat, or any other channel. If you receive such a request, please report it to our support team immediately at [email protected].
jokijp uses cookies and similar tracking technologies to deliver and improve the Platform. The following categories of cookies are used:
These cookies are essential for the Platform to function and cannot be disabled. They include session cookies that maintain your login state, security tokens that protect against cross-site request forgery, and cookies that remember your language and region preferences. No consent is required for these cookies as they are necessary for the provision of a service you have explicitly requested.
These cookies collect anonymised information about how visitors use the Platform — such as which pages are visited most frequently and how users navigate between pages. This data is used solely to improve Platform performance and user experience. These cookies are activated only with your consent.
These cookies enable enhanced functionality and personalisation, such as remembering your preferred game categories, display settings, and last-visited pages. Disabling these cookies may affect certain features of the Platform.
These cookies track your activity across the Platform to help us deliver promotional content and offers that are relevant to your gaming interests. They are activated only with your explicit consent and may be withdrawn at any time through your account settings or browser cookie preferences.
You may control cookie preferences through your browser settings or through the cookie preference centre accessible in your Player Account settings. Please note that disabling certain categories of cookies may limit the functionality of the Platform.
The Platform is strictly intended for persons aged 21 years and above. jokijp does not knowingly collect Personal Data from individuals under the age of 21. Registration by minors is prohibited, and any Player Account found to be held by a person under 21 years of age will be immediately suspended and all data associated with the account deleted or anonymised, except where retention is required by law.
If you are a parent or guardian and believe that a person under your care has registered a Player Account on jokijp, please contact us immediately at [email protected]. We will investigate and take appropriate action, including closure of the account and return of any real-money funds deposited, within five (5) business days of the report.
The Platform may integrate third-party game content from licensed providers such as Evolution Gaming, Pragmatic Play, Pocket Games Soft, Spribe, Microgaming, and NetEnt. When you access these games, limited technical data (such as session identifiers and bet amounts) may be transmitted to the relevant provider to deliver the game content. These providers operate under their own privacy policies, and jokijp requires all game providers to maintain data-protection standards consistent with those described in this Policy.
jokijp is not responsible for the privacy practices of any third-party website or service that is not directly operated by jokijp, including any external links that may appear in support communications or promotional materials. We encourage you to review the privacy policies of any third-party services you access independently.
jokijp reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data-processing practices, applicable law, or regulatory requirements. The date of the most recent revision is displayed at the top of this page.
Where amendments are material — meaning they substantially affect how we process your Personal Data or your rights under this Policy — we will notify you by email or in-platform notification at least fourteen (14) days before the changes take effect. For non-material amendments (such as typographical corrections or clarifications), the updated Policy will take effect immediately upon publication.
Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Policy. If you do not agree with an amended Policy, you must cease using the Platform and contact us to request account closure.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way jokijp processes your Personal Data, please contact our Data Protection team through the following channels:
We aim to acknowledge all privacy enquiries within two (2) business days and resolve them within thirty (30) calendar days. Complex or multi-jurisdictional requests may require additional time; we will communicate any such extension to you promptly.
If you are not satisfied with jokijp's response to your privacy enquiry, you have the right to escalate the matter to the competent data-protection supervisory authority in your jurisdiction. jokijp will cooperate fully with any such authority in the investigation of a complaint.
Indonesian Players: Players accessing the Platform from Indonesia may direct regulatory enquiries to the relevant Indonesian government authority responsible for electronic information and transactions. jokijp is committed to engaging constructively with all regulatory enquiries received from Indonesian players and authorities.
Our support team is available around the clock to answer any questions about how jokijp collects, uses, and protects your personal data.
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